Shipping policy
At Flerixe.com, we are committed to providing a smooth and reliable shipping experience. Please review the information below regarding processing times, delivery estimates, tracking, and other important shipping details.
Shipping Locations
We currently ship to the United States and selected international destinations.
Delivery times may vary depending on the destination, customs processing, and local carrier conditions.
Processing Time
Please allow 1–3 business days for your order to be processed before shipment.
Once your order has shipped, you will receive an email containing your tracking information.
Estimated Delivery Times
Delivery times are estimated after your order has been processed and shipped.
United States | 9–12 Business Days
Canada | 9–12 Business Days
Europe | 9–12 Business Days
Australia & New Zealand | 9–12 Business Days
Other International Destinations | 10–15 Business Days
Delivery estimates are guidelines and may occasionally be affected by customs processing, carrier delays, holidays, weather conditions, or other circumstances outside our control.
Order Tracking
Once your order has shipped, you will receive a tracking number by email.
Please allow up to 1–3 business days for tracking information to update after shipment.
You can also use our Track Your Order page to monitor the progress of your delivery.
Unexpected Delays
Although we do our best to ensure your order arrives within the estimated delivery timeframe, occasional delays may occur due to customs, high shipping volumes, local carriers, weather conditions, or other circumstances outside our control.
If your order is taking longer than expected, please contact us and we will be happy to assist you.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us as soon as possible at shop@flerixe.com. We will do our best to update the address before the order is shipped, but changes cannot be guaranteed once an order has been dispatched.
Lost or Stolen Packages
If your tracking information shows that your package has been delivered but you have not received it, please first check with your local carrier and surrounding delivery area.
If you still need assistance, please contact us at shop@flerixe.com, and we will do our best to help.
Contact Us
If you have any questions or concerns regarding your order or shipping, please contact us: